The way our grandparents travelled is polar opposite to our approach to travelling. People know exactly what they are doing, where they are going, and how they are going.
Today, researching about a place we are traveling to, finding a way of commute to the place, and finding a commute for the time that we will be there is just about a few clicks on a bright screen while sitting on the comfortable couch of our homes. There is no ambiguity left in the entire process.
People check-in to flights before they reach airport, head straight to security clearance and in some time, they are thousands of kilometres above sea level, heading to a destination at a speed that was unimaginable in the not-so-distant past.
People now do not carry folded maps in their backpacks, most people have the map of the entire world — with every inch of every by-lane measured — in their palms. Technology has changed the entire travel industry drastically. Most of 21st century travellers are comfortable and confident in renting cars in foreign lands to explore the area on their own, rather than depending on asking locals for directions. The wheels of freedom are here to stay.
The Role of Mobile Applications
The mobile applications that have been introduced inti the travel industry have altered the landscape in more ways than one. The major influence has been of the fact that these mobile applications allow real-life tracking systems.
People are hardly lost now. Most travellers, even in unchartered areas, can find a way out and to the safety of their hotels with the help GPS-enabled devices that are a norm in most cars, and any other form of transport. Another major implications of the travel mobile applications, is the facility to provide recommendations about the surrounding local offerings based on recommendations from other travellers. The mobile applications used by travellers, offer reviews of businesses operating in the area helping them to decide places they want to visit. Travel applications can enhance the user experience by offering localized suggestions to travellers. The travel industry has a high potential for monetization and revenue generation.
The Role of AI
Artificial intelligence is finding its way into the travel industry. Most travel websites have integrated chatbots in their sites to assist users through the entire process of planning and executing the travel plan. Most artificial intelligence powered chatbots will do everything from searching for the best flight and hotel deals to giving suggestions on tourist attractions like the best places to eat or museums to visit. They essentially plan the entire trip if the user wants it that way. In the future, as artificial intelligence develops further, self-flying planes will not be uncommon. Most of today’s planes are programmed to actually fly themselves. However, the presence of a human pilot is to reduce chances of error till the time auto-pilot becomes immune to mistakes. Artificial intelligence will also lead to the introduction of robot travel assistants to help disabled travellers, and lost children in terminals find their way to safety.
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