With the impact of globalisation growing, not only people but, freight is also moving across the seas like it never has before.
The emerging markets and businesses partnering with businesses beyond their national borders has led to the formation of commerce channels that link every part of world to every other part of the world. The global logistics sector also saw a boost with online shopping.
With shoppers buying merchandise and products from brands across the globe, their purchases are required to be shipped by the company to various parts of the world — thus, making the logistics industry a crucial aspect of the 21st century world order.
The need of the hour for most logistics companies is to develop a system that allows them to track their freight orders in real time. A developed tracking system is vital for a number of reasons — the most important being the ability to predict risks in the transport process and mitigate them as swiftly as possible. Therefore, the principle aim of the global logistics industry is to electronically link the sales, production and delivery processes into one unified chain of information that is not subjected to distortion when passing through several time zones.
The Role of Mobile Applications
Logistics is one of the most fast-moving industries in the world and, thus, pose a number of challenges for the companies. Challenges of transportation, security, real time information sharing, and customer satisfaction plague the industry at every juncture.
For most companies dedicated mobile applications have been a great help. Mobile applications in the logistics industry help in process mechanisation by eliminating the need of paper-based communication, thus reducing the time required to finish documentation with virtual reports and purchase orders appearing digitally on dashboards of everyone with an access to the system. The bout of modern technology has helped the logistics industry become more flexible in their ways of operating. The mobile application enabled tracking system helps the companies predict difficulties with planned routes and alter routes accordingly to ensure that schedules are maintained. These mobile applications also help the companies monitor driver performances and mileage of the vehicles used.
The Role of AI
The potential of artificial intelligence in the logistics industry is immense. The implementation of artificial intelligence in the logistics industry would help automate the industry and reduce the cases of human errors. Companies can incorporate robots in their warehouses to automate and speedup the process of product sorting and packaging on the basis of delivery requirements, freight route and other such factors. Introducing artificial intelligence in the logistics industry will have a positive impact on the last mile delivery routes. Artificial intelligence can help the companies personalise the service and identify the best routes, allocate vehicles, connect the various processes, collate all required information to improve efficiency and productivity across business functions. Artificial intelligence features such as geocoding and location intelligence help the companies reach optimum levels of performance. The implications of artificial intelligence are such that both B2B and B2C sectors of the logistics industry can benefit from it.